Connecting Amazon Fire TV to Internet

Issue/Question

How do I register my Amazon Fire TV device?

Environment

  • Amazon Fire TV
  • Amazon Fire TV Stick

Resolution

Wi-Fi Connection

  1. On the main menu, select the Settings.
  2. Select System.
  3. Select Wi-Fi.
  4. Select Browse Available Networks.
  5. Select WKU-WIRLESS.
  6. You should now be connected to WKU-WIRELESS. If you are still unable to use the wireless network successfully please locate the MAC address. Follow the steps below to locate the MAC address:
    1. From the Fire TV Device's home screen, scroll down to Settings..
    2. Scroll right and select System.
    3. Scroll down and select About.
    4. Scroll down to Network.
    5. Your Fire TV Device will display the Wireless and Wired (if applicable) MAC Addresses on screen.
    6. With your MAC address ready, please submit an online request or contact the ITS Service Desk.

Details

Article ID: 2080
Created
Fri 4/1/16 3:33 PM
Modified
Fri 2/12/21 3:52 PM