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Edit Permissions for Zoom Desktop Client for MacOS
Instructions on how to edit permissions for Zoom if the client clicked "Don't Allow" when prompted to give microphone or camera access by the Zoom Desktop Client.
Allow Permissions for Zoom Desktop Client for Mac
Information about permissions for Zoom Desktop Client for Macs on 10.14 Mojave and 10.15 Catalina
Adding WKU Email to Device
Instructions for adding a WKU Account onto an Android, iOS, or macOS device.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Enabling Cookies on Safari
Instructions for enabling cookies in the Safari web browser.
Creating A Safari URL Desktop Shortcut
Instructions for creating a desktop web link from Safari.
Computer Locks Up When Closing a Tab
Instructions for clearing Safari's history on macOS computers when the computer temporarily locks up or freezes after closing a window or tab.
Using the Privileges App to Install Software on WKU-Owned Macs
Instructions for granting admin privileges to macOS user accounts.
Recovering Lost Word Documents (macOS)
Information about recovering lost Word documents on macOS.
Installing and Configuring Cisco Secure Client VPN
Instructions for setting up Cisco Secure Client VPN.
Installing SPSS (macOS)
Instructions for installing SPSS on macOS.
Missing Features in New Outlook Mode
Information on which features and functions are unavailable in "New Outlook" for Mac.
Repeatedly Requesting Keychain Access
Instructions for allowing Keychain Access to Office apps on macOS computers.
Resetting Office for Mac License and Sign-In
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
Booting to Recovery
Instructions for accessing the macOS recovery partition.