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Instructions for WKU employees on how to enroll their account with Duo.
Instructions for logging into myWKU (my.wku.edu).
Instructions on what to do when you receive the error "Error during call: Insufficient telephony credits." when logging in with Duo.
Information on what to do if you need a second password when you don't have your enrolled phone with you.
Instructions on how to add a new device to your Duo Mobile account.
Instructions on how to resolve a Service Not Responding error when launching the Cisco VPN software.
Instructions on how to get Duo to text you a passcode that you can use to login.
Instructions for activating Duo on a new phone with the same number?
Information on what to do when you get a new phone number after being enrolled in Duo.
Instructions on how to get Duo to call you when you login.
Information about Duo Security not successfully using the Remember Me function for 30 days.
Instructions for using a Duo key fob.