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Finding a MAC Address (Kindle)
Instructions on how to find the MAC Address of a Kindle.
Printing PDFs on macOS Fails
Instructions for printing PDFs to an MPS printer using Google Chrome or Adobe Reader/Acrobat on a macOS computer.
Accessing Swipeable Events Attendance Reports
Instructions for employees to access attendance reports for swipeable events.
Acrobat Failed to Connect to the DDE Server
Information about Adobe Reader displaying the following error: Fatal Error: Acrobat failed to connect to the DDE server.
Printing from Reader
Instructions for printing from Windows 8's built-in reader.
Signing a PDF
Instructions for signing a PDF file with Adobe Reader or Adobe Acrobat Pro.
Issues Pulling Report from ID Card Swiper
Information about WKU ID Card Swipers and the support the WKU IT Division offers.
Viewing PDFs in the Browser
Information on the best way to view PDF documents stored online.
Updating Adobe Acrobat
Instructions for updating Adobe Acrobat.
Printing with Comments
Instructions on how to print a PDF with comments in Adobe Reader.
Printing Document and Markups
Instructions for printing a document and its markups from Adobe Reader.
Installing Adobe Reader
Instructions for installing Adobe Reader.
Incorrectly Printing on Both Sides (macOS)
Instructions for fixing an issue where a PDF from Adobe Acrobat should print single-sided and instead it prints double-sided.
Enabling Adobe PDF Plugin
Instructions on how to enable the Adobe PDF plugin to restore the missing toolbar button.
No Pages Selected Printing Error
Information about receiving an error stating no pages were selected when printing from Adobe Acrobat.