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- Knowledge Base
- WKU Systems
- Blackboard
- Course Design
Instructions on what to do when reordered course menu items don't keep their position in Blackboard.
- Knowledge Base
- WKU Systems
- Blackboard
- Course Design
Information regarding duplicate course menu items and how to get rid of them.
- Knowledge Base
- Mobile Devices
- iOS
Instructions on how to factory-reset an iOS device.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Information regarding Windows 7 End of Life period and messages that may display on computers.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
- Preferences & Settings
Instructions for resetting Firefox's browser settings.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Chrome OS
Instructions on how to reset your Chromebook to default settings.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for requesting a configuration refresh in Cisco Jabber.
- Knowledge Base
- WKU Systems
- Blackboard
Information about when Blackboard updates.
- Knowledge Base
- Software & Programs
- Web Browsers
Instructions on how to refresh a web page.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information about requesting Windows 10, 32-bit, to be installed on a WKU-Owned computer.