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Adding Length to Mediasite Recording
Information regarding extending the length of a recorded Mediasite video.
Unable to Publish Omni CMS Page
Information about not being able to publish pages in Omni CMS.
Requesting a Blog Site
Instructions on how to request a WKU blog.wku.edu site.
Integrating 3rd Party Publishers with Blackboard
Information about requesting publisher integration into Blackboard Course Sites.
Uploading files to People Server (SFTP)
Instructions on how to upload to your WKU People Server space.
Modifying Instructor-Level Access to Blackboard Courses
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
Requesting Continuing and Professional Development Course Sites
Information about requesting CPD Blackboard Course Sites.
Adding a New Snippet
Instructions on how to add any of the available Snippets to Omni CMS: accordions, alerts, cards, columns, countdowns, lists, maps, modals, social media, tabs, timeline, YouTube.
Finding Broken Pages
Directions to find broken links on pages in Omni CMS.
Deleting a Site
Instructions on requesting a website to be deleted through Omni CMS.
Checking In/Checking Out a Page
Instructions on how to check out and check in pages in Omni CMS.
Changing Main Site Contact
Information on how to change the Main Site Contact of an Omni CMS page.
Completed Omni CMS Training but Still Can't Access Anything
Information about still not being able to access Omni CMS, or cannot access content in Omni CMS after completing training.
Receiving Access Denied Error
Instructions on what to do when you receive an 'Access Denied' error message when logging into Omni CMS.
Finding the Creation Status of Requested Site
Information about checking the status of the creation of an Omni CMS site you have requested.