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- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Information regarding supported operating systems for the Respondus LockDown Browser.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Instructions for cancelling an existing laptop reservation within the Connect2 laptop reservation system.
- Knowledge Base
- WKU Systems
- TopNet
- Advisors & Student Data Inquiry
Instructions for accessing Degree Works.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about what versions of macOS are supported by WKU ITS.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for changing default browser in System Preferences on macOS devices.
- Knowledge Base
- WKU Systems
- Blackboard
Information regarding supported browsers for Blackboard.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for running System File Checker on Windows.
- Knowledge Base
- ITS Services & Resources
- Security
Instructions for looking up EAC card numbers in the Atrium system.
- Knowledge Base
- WKU Systems
Information about requesting access to the MOA (Memoranda of Agreement) System.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: An error occurred on the MetaAuthentication System Details: No Single Sign-On request could be found.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: Your account has expired.
- Knowledge Base
- WKU Systems
- Interview Exchange
Information about problems with Interview Exchange.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for determining if Windows is 32-bit or 64-bit.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information on why not to optimize the Systems Reserved Drive.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Chrome OS
Instructions on how to reset your Chromebook to default settings.