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- Knowledge Base
- WKU Systems
- Interview Exchange
Information about problems with Interview Exchange.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for determining if Windows is 32-bit or 64-bit.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information on why not to optimize the Systems Reserved Drive.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Chrome OS
Instructions on how to reset your Chromebook to default settings.
- Knowledge Base
- Software & Programs
- Adobe Acrobat
Instructions for fixing an issue where a PDF from Adobe Acrobat should print single-sided and instead it prints double-sided.
- Knowledge Base
- Software & Programs
- SAS
Instructions for gaining access to the Institutional Research Decision Support System (IRDSS).
- Knowledge Base
- WKU Systems
- Interview Exchange
Information regarding the error of "The current webpage is trying to open a site in your Trusted sites list. Do you want to allow this?" when using Interview Exchange.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about the CEBS E-Pass Portfolio system.
- Knowledge Base
- Computer, Devices, & Printers
Information about entering into ePSA Pre-Boot System Assessment.
- Knowledge Base
- WKU Systems
- Blackboard
Information regarding supported browsers for Blackboard.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for allowing application to have Full Disk Access in macOS.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: We’re sorry. We are unable to process your request at this moment. Please try again later.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: You may be signed into one institution at a time.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system shows error: login credentials are incorrect.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: The user name or password is invalid. Authentication Failed.