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Services or Offerings?
Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?

Do you need to have an employee activated as an advisor after they have completed AARC advising training?

Do you need to confirm your department’s existing student worker accounts in order to keep them active?

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?

Having issues associating a new device with Duo or need to report an issue?

Do you need to request changes to an employee’s access to a Banner Index Number?

Did you receive notification that your file on the Shared (S:) Drive was quarantined?

Did you create a new index number in Banner Finance and need to report it to WKU IT?

Do you need to report an issue with the WKU VPN or the Duo Mobile security app?

Do you need to request access to the WKU VPN?

Do you need to request access to a restricted InfoView folder or report?