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Services or Offerings?
Activate Employee as Faculty for Scheduling
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?
Activate Faculty/Staff Advising Access
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need to have an employee activated as an advisor after they have completed AARC advising training?
Confirm Student Worker Account Access
  1. Services
  2. Accounts & Access Services
Do you need to confirm your department’s existing student worker accounts in order to keep them active?
Create / Modify / Delete Access to Banner / TopNet / InfoView / DocImaging
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?
Deactivate Student Worker Accounts
  1. Services
  2. Accounts & Access Services
Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?
Duo Request
  1. Services
  2. WKU System Services
  3. Duo / Cisco AnyConnect VPN Services
Having issues associating a new device with Duo or need to report an issue?
Modify Rights to Banner Index Number
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need to request changes to an employee’s access to a Banner Index Number?
Recover Secure Data File
  1. Services
  2. Accounts & Access Services
  3. Shared Drive Services
Did you receive notification that your file on the Shared (S:) Drive was quarantined?
Report New Banner Finance Index Number
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Did you create a new index number in Banner Finance and need to report it to WKU IT?
Report WKU VPN Issue
  1. Services
  2. WKU System Services
  3. Duo / Cisco AnyConnect VPN Services
Do you need to report an issue with the WKU VPN or the Duo Mobile security app?
Request Access to WKU VPN
  1. Services
  2. WKU System Services
  3. Duo / Cisco AnyConnect VPN Services
Do you need to request access to the WKU VPN?
Request Restricted Access
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need to request access to a restricted InfoView folder or report?