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Services or Offerings?
Do you need to request a change to an employee’s Active Directory group/folder access?

Do you need to remove or grant access to a user in Slate?

Do you need to have a WKU WordPress blog deleted?

Do you need a delegate added or removed from an Exchange room or equipment resource?

Do you need the manager of an Exchange room or equipment resource changed?

Do you need to order, upgrade, report issues, or change a plan for a departmental wireless device?

Do you need a video surveillance camera installed, an installation estimate, add/remove a user, request training, relocate an existing camera, or other services that are not issues?