Issue/Question
How do I restore my Android device to factory settings?
Environment
Resolution
This will remove all personal settings and accounts from the device; this action cannot be undone.
- Open Settings.
- If you are selling/giving away your device, or having it serviced, tap Accounts and backup. Tap Manage accounts. Remove any accounts listed.
- Return to the main settings page.
- Select General management.
- Select Reset.
- Tap Factory data reset.
- Tap Reset Device.
- Your device may have additional prompts. Once all of them have been confirmed, your device will reboot and erase its content.