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Using Microsoft Authenticator App Offline
Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.
Replacing an Enrolled Device
Instructions for activating Duo on a new phone with the same number?
Cellular Discount Information
Information about cellular discounts available to faculty, staff, and students.
Activating Cellular Hotspots
Information about cellular tethering / hotspots.
iPhone Using More Data than Normal
Information on resolving an issue where your iOS 9 device is using more data than normal.
Requesting Cellular Allowance
Information about WKU Cellular Allowance requests.