Resolving Secure Connection Failed Error


When attempting to visit a secure website I receive a message that says:

Secure Connection Failed


e-Rewards Plus was could have been recently installed on the computer. e-Rewards Plus installs it's own root certificate so that it can eavesdrop on secure connections and share private information with the market research company that created it.

Some websites are designed to block this insecure connection in order to protect their visitor's private information.


e-Rewards Plus is an intrusive but not malicious spyware program. Removing the program by following the steps listed in the article related article Uninstalling a Program resolves the issue.

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Article ID: 1922
Wed 12/9/15 9:46 AM
Wed 11/1/23 9:37 AM

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Instructions on uninstalling a program in Windows 11.