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Issues with WKU Firewall
Information on the WKU ITS-operated firewall.
Registering a Credit Card Reader on the Network
Instructions on how to get a card reader registered on the WKU network.
Experiencing Wi-Fi Problems
Information and instructions regarding problems connecting to WKU's wireless networks.
Connecting to WKU-GUEST
Instructions and information about connecting to the WKU-GUEST wireless network.
Unreliable or Slow Wireless Connection
Information and instructions regarding unreliable and slow wireless connections on WKU's network.
General Wi-Fi Information
Information about WKU's wireless network and what to do if you are having Wi-Fi issues.
Recommended Internet Connection Speed
Information on the connection types and speeds recommended for online courses.
Receiving No Network Connection Error
Information about receiving no network connection errors.
Resolving Secure Connection Failed Error
Instructions on resolving this error when browsing secure websites: Secure Connection Failed
Changing Network Connection Priority (Windows)
Instructions on how to change priority of Internet connection options. This is useful for docked laptop setups where wireless is trying to connect before Ethernet, causing issues.
Receiving Your Connection is Not Private
Instructions for how to bypass the private connection on Chrome and Safari.
Types of Ethernet Connection Locations (Non-Residence)
Information about the kinds of Ethernet connections at WKU buildings.
Disabling Auto Network Switch
Information on disabling the auto network switch on Android.
Setting Service Order of Network Connections
Instructions for setting the service order of network connections on macOS.
No Internet Access After Computer Sleeps (macOS)
Instructions for resetting network settings on a Mac for when a connection drops when the computer goes to sleep.