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Unreliable or Slow Wireless Connection
Information regarding unreliable and slow wireless connections on WKU's network.
Experiencing Wi-Fi Problems
Information and instructions regarding problems connecting to WKU's wireless networks.
Toggling Auto Network Switch (Android)
Information on disabling the auto network switch on Android.
Issues with WKU Firewall
Information on the WKU ITS-operated firewall.
Registering a Credit Card Reader on the Network
Instructions on how to get a card reader registered on the WKU network.
Connecting to WKU-GUEST
Instructions and information about connecting to the WKU-GUEST wireless network.
Recommended Internet Connection Speed
Information on the connection types and speeds recommended for online courses.
Receiving No Network Connection Error
Information about receiving no network connection errors.
Resolving Secure Connection Failed Error
Instructions on resolving this error when browsing secure websites: Secure Connection Failed
Changing Network Connection Priority (Windows)
Instructions on how to change priority of Internet connection options. This is useful for docked laptop setups where wireless is trying to connect before Ethernet, causing issues.
Receiving Your Connection is Not Private
Instructions for how to bypass the private connection on Chrome and Safari.
Types of Ethernet Connection Locations (Non-Residence)
Information about the kinds of Ethernet connections at WKU buildings.
Receiving an Untrusted Connection Warning
Information about untrusted connections in Firefox.
Checking If Device Has DHCP Enabled (Windows)
Instructions for checking that a Windows computer is using DHCP.
Update Server Connection Error
Information regarding the following error message in LockDown Browser: Update server is not supplying information, or the connection to update server is blocked. Please try again later.