Issues Opening or Crashing (macOS)

Issue/Question

SPSS immediately crashes or does not open at all.

Environment

• macOS

Cause

A configuration file (spssprod.inf) does not contain the correct daemonhost entry.

Resolution

1. Open Finder.
2. Select Applications.
3. Open IBM > SPSS > Statistics > 23.
4. Right-click SPSSStatistics.
5. Select Show Package Contents.
6. Open Contents > bin.
7. Right-click SPSSPROD.INF.
8. Select Open With > Other... .
9. Select TextEdit.
10. Click Open.
11. Locate the line:
    DAEMONHOST=
12. adjust the line to look like:
    DAEMONHOST=spss-lic.wku.edu
13. Save the file.
14. Re-Start IBM SPSS Statistics.
15. It should receive a license from the key server.