Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
ITS Client Portal
Sign In
Search
Home
Projects
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Computer, Devices, & Printers
Operating System
Rebooting an Unresponsive Machine
Rebooting an Unresponsive Machine
Tags
close
computer
force
freezing
froze
frozen
reboot
responding
restart
restarting
Windows
Issue/Question
What do I do if my computer is not responding or has frozen up?
Environment
Windows
macOS
Resolution
If possible, save all open work.
Restart the machine.
Note:
It may be necessary to hold down the power button on the machine for about 10 seconds to turn it off.
Power on the machine again to see if the issue is resolved.
Sign in to leave feedback
0 reviews
Blank
Blank
Blank
Details
Article ID:
298
Created
Tue 8/5/14 11:26 AM
Modified
Wed 7/29/20 1:14 PM
Related Articles (1)
Relaunching Finder
Instructions for relaunching macOS's Finder in event of an unresponsive computer.
Deleting...
×
Share
Recipient(s)
- separate email addresses with a comma
Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=298">https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=298</a><br /><br />Rebooting an Unresponsive Machine<br /><br />Instructions on what to do when you need to restart an unresponsive machine.