Inline Text Spacing Must Be Adjustable with Custom Stylesheets

Issue/Question

When I run a Page Check I get the following Known Problem: 

inline text spacing must be adjustable with custom style

Environment

  • Web CMS

Cause

Final Checks evaluate all code on a page and detect accessibility issues not meeting WCAG 2.0 (Level AA) standards. 

It detected the page contains additional styles directly on an element that can impact text spacing; usually, line-height, letter-spacing, or word-spacing.  Many people with cognitive disabilities have trouble tracking lines of text when a block of text is single spaced.  These can accidentally be included when copying and pasting content from a rich text editor like Microsoft Word.   

Resolution

To ensure text is legible and the size can be adjusted, remove any text spacing styles by following these steps:

  1. Click  Yellow Light Bulb to check out page.
  2. Click  Edit tab.
  3. Click Edit button on content area where styles are located.
  4. Highlight text identified in Source Code section for the page check.
  5. In WYSIWYG toolbar click  Clear Formatting button to remove any styles.
    Note: Optionally, use Styles dropdown to select another compatible style, if needed.
  6. Save page.
  7. Click Publish button to run accessibility final check again. Repeat the steps as necessary to replace affected text. When the issue is resolved it will no longer display in the accessibility check.
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