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- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions on changing the default mail app on a Mac.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for deleting applications on iOS mobile devices.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information regarding the various boot options for Mac computers.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for toggling the unread messages features in the built-in iOS mail app.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Word 2016 (Windows)
Instructions on how to open an Office program document that has a Grant Access Error.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
Instructions on changing your default printer on macOS.
- Knowledge Base
- Mobile Devices
- iOS
Information on resolving an issue where your iOS 9 device is using more data than normal.
- Knowledge Base
- Mobile Devices
- iOS
Instructions on archiving voicemail messages on Apple iOS.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for turning Do Not Disturb mode on and off on iPhones, iPads, and iPod Touches.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for installing apps on an iOS device.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information about the support TopperTech offers for Apple computers.
- Knowledge Base
- Computer, Devices, & Printers
Instructions for finding technical specifications for non-current Apple hardware.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for removing cached email messages from iOS devices that have already been deleted on the server.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Instructions on connecting a Apple TV to the WKU network.