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Supported Browsers and Operating Systems
Information regarding supported browsers for Blackboard.
Unable to Add WKU Email to Apple Mail (macOS)
Information regarding Microsoft's depreciation of Exchange Web Services (EWS) and the impact on Apple Mail (macOS).
Finding Apple Technical Specifications for Non-Current Products
Instructions for finding technical specifications for non-current Apple hardware.
Unable to Install ChatGPT Application on Apple Computer
Information on system requirements for Apple devices to be able to install the ChatGPT application.
Installing SPSS (macOS)
Instructions for installing SPSS on macOS.
Connecting Apple TV to Internet
Instructions on connecting a Apple TV to the WKU network.
Installing Adobe Reader
Instructions for installing Adobe Reader.
Changing Apple ID Email Address
Instructions for WKU personnel on how to change a personal Apple ID from an @wku email address to a third-party provided address.
Uninstalling Microsoft 365 for Mac
Instructions for completely removing Microsoft 365 for Mac.
Startup Key Combinations
Information regarding the various boot options for Mac computers.
Discount and Purchasing Information
Information regarding purchasing and discounts at WKU.
Unable to Open .PDF Files Due to Permissions Issue
Instructions on how to resolve a permissions issue when opening .PDFs on a Mac.
Removing Remote Management from Devices Enrolled in Apple School Manager
Information about devices enrolled in Apple's School Management utility and how to remove them.
Preparing a WKU-Owned iPad for Use
Information regarding how to setup an iPad for departmental use.
Installing Software that Uses System Extensions
Information about macOS system/kernel extensions and how to install software that relies on them.