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- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for enabling closed-captioning capabilities on the user-level for Zoom cloud recording
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for recording a Zoom meeting to Zoom Cloud with Closed-Captioning.
- Knowledge Base
- Discounts & Purchasing
- Software Center
Information about software for students, faculty, and staff to be able to work remotely during COVID-19 outbreaks.
- Knowledge Base
- WKU Systems
- TopNet
- Student Services
- Registration
Information about registering for a course that is already at capacity.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for what to do if Windows experiences an Unexpected Shutdown Error.
- Knowledge Base
- Software & Programs
- Web Browsers
Information about what to do when you receive a suspicious popup while on the internet.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
Instructions on how to resolve printing issues after the 6/9/2020 Windows update.
- Knowledge Base
- Campus Services
Information about general operating hours of WKU offices and departments.
- Knowledge Base
- ITS Services & Resources
- ITS Service Desk
Information about the hours the IT Service Desk is open.
- Knowledge Base
- Campus Phone & Voicemail
Instructions for creating an away greeting users will hear when directed to voicemail