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- Knowledge Base
- Software & Programs
- SAS
Instructions for installing SAS from the Software Center.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for saving an attachment from OWA.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for when you get error, "You don't have permission to download attachments." when trying to download attachments in OWA.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information about the restriction on and approval process for Microsoft Store apps on WKU-owned Windows 10 computers.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for accessing Zoom Cloud Recordings.
- Knowledge Base
- Discounts & Purchasing
- Software Center
Instructions for downloading and installing MATLAB or using MATLAB Online.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- Discounts & Purchasing
- Software Center
Information about software for students, faculty, and staff to be able to work remotely during COVID-19 outbreaks.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions on playing video formats unsupported natively in OS X.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for finding a downloaded file on a Mac computer.
- Knowledge Base
- Software & Programs
- Web Browsers
Information regarding downloading files and displaying them in-browser.
- Knowledge Base
- Software & Programs
- Web Browsers
Instructions for saving a file online manually.
- Knowledge Base
- Software & Programs
- Web Browsers
- Chrome
Instructions on how to set Chrome to open .pdf files in a preview window, rather than downloading the file.
- Knowledge Base
- Software & Programs
- Web Browsers
Information regarding missing downloaded files.
- Knowledge Base
- Software & Programs
- Web Browsers
- Chrome
Instructions for flushing sockets when downloads do not complete in Google Chrome.