Search11 Results
- Knowledge Base
- WKU Systems
- AppStreaming
Information regarding Horizon display protocols needed for rendering Remote Desktop interactions properly and instructions for changing the default protocol from VMware Blast to PCoIP.
- Knowledge Base
- Computer, Devices, & Printers
- Peripherals
Information for Faculty/Staff about getting peripheral hardware (e.g., monitor, mouse, keyboard, cables) from Desktop Support for free.
- Knowledge Base
- WKU Systems
- Blackboard
Information about a known issue with the cursor jumping around during tests and surveys in Blackboard.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- PowerPoint 2016 (Windows)
Instructions for showing the cursor / pointer during a PowerPoint presentation.
- Knowledge Base
- Computer, Devices, & Printers
- Peripherals
Instructions for downloading Dell's proprietary wireless/bluetooth software and drivers for pairing peripherals.
- Knowledge Base
- Computer, Devices, & Printers
- Mouse & Keyboard
Instructions for syncing wireless USB devices.
- Knowledge Base
- Computer, Devices, & Printers
- Mouse & Keyboard
Instructions on how to pair and charge Apple Magic Keyboard, Magic Mouse 2, and Magic Trackpad 2.
- Knowledge Base
- Computer, Devices, & Printers
- Monitors
Instructions for repositioning dual monitors on a Windows computer.
- Knowledge Base
- Computer, Devices, & Printers
- Mouse & Keyboard
Information on troubleshooting problems with keyboard and mice.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for showing a missing cursor on macOS.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
Instructions for disabling Firefox's ability to zoom using the scroll wheel of the mouse when pressing the CTRL key on the keyboard.