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- Knowledge Base
- WKU Systems
- TopNet
- Student Services
Instructions on how to obtain an official transcript through TopNet.
- Knowledge Base
- Campus Phone & Voicemail
Information about what Cisco phone system features are available and how to request them.
- Knowledge Base
- Campus Phone & Voicemail
Information about requesting a new phone or fax line to be activated for an area or new employee.
- Knowledge Base
- Network & Wi-Fi
Information on requesting an ethernet cable for use in a WKU office.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for requesting a configuration refresh in Cisco Jabber.
- Knowledge Base
- Campus Phone & Voicemail
Instructions on requesting additional equipment for your WKU office phone.
- Knowledge Base
- WKU Systems
- WKU Blog Site
Instructions on how to request a WKU blog.wku.edu site.
- Knowledge Base
- Discounts & Purchasing
Information on purchasing a recycled computer from Desktop Support.
- Knowledge Base
- ITS Services & Resources
- Projects & Events
Instructions for checking existing project requests with Information Technology Services.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for requesting student access to past courses that are outside of a normal course term.
- Knowledge Base
- WKU Systems
- Mediasite
Information about obtaining assistance with Mediasite.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information about hosting Zoom webinars.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: We’re sorry. We are unable to process your request at this moment. Please try again later.
- Knowledge Base
- Software & Programs
- Adobe
Instructions for requesting purchasing for Adobe Creative Cloud.
- Knowledge Base
- WKU Systems
- Active Directory
Information about the "No log-on servers available" error you can get when trying to log in to a WKU-owned computer.