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- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: We’re sorry. We are unable to process your request at this moment. Please try again later.
- Knowledge Base
- Discounts & Purchasing
Information on purchasing a recycled computer from Desktop Support.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
Information about requesting access to WKU lab printers outside normal semester timelines.
- Knowledge Base
- WKU Systems
- Blackboard
- Course Management
Information about the size limit of Blackboard courses and organizations.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information about hosting Zoom webinars.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for requesting a new Public Folder or shard calendar.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for requesting student access to past courses that are outside of a normal course term.
- Knowledge Base
- WKU Systems
- Blackboard
- Organizations
Information on requesting a Blackboard Organization site.
- Knowledge Base
- Computer, Devices, & Printers
- Peripherals
Information for Faculty/Staff about getting peripheral hardware (e.g., monitor, mouse, keyboard, cables) from Desktop Support for free.
- Knowledge Base
- Campus Services
Information regarding non-WKU sources requesting student contact information.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for Alumni requesting that a WKU email account be created.
- Knowledge Base
- WKU Systems
- Mediasite
Information about obtaining assistance with Mediasite.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for requesting a configuration refresh in Cisco Jabber.
- Knowledge Base
- Software & Programs
Instructions for requesting accessibility software.
- Knowledge Base
- Software & Programs
- Adobe
Instructions for requesting purchasing for Adobe Creative Cloud.