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- Knowledge Base
- WKU Systems
- Blackboard
- Organizations
Information on requesting a Blackboard Organization site.
- Knowledge Base
- Computer, Devices, & Printers
- Peripherals
Information for Faculty/Staff about getting peripheral hardware (e.g., monitor, mouse, keyboard, cables) from Desktop Support for free.
- Knowledge Base
- Campus Services
Information regarding non-WKU sources requesting student contact information.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for Alumni requesting that a WKU email account be created.
- Knowledge Base
- WKU Systems
- Mediasite
Information about obtaining assistance with Mediasite.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for requesting a configuration refresh in Cisco Jabber.
- Knowledge Base
- Discounts & Purchasing
Information on purchasing a recycled computer from Desktop Support.
- Knowledge Base
- Software & Programs
Instructions for requesting accessibility software.
- Knowledge Base
- Software & Programs
- Adobe
Instructions for requesting purchasing for Adobe Creative Cloud.
- Knowledge Base
- WKU Systems
- Blackboard
- Course Management
Information about the size limit of Blackboard courses and organizations.
- Knowledge Base
- ITS Services & Resources
- Projects & Events
Instructions for checking existing project requests with Information Technology Services.
- Knowledge Base
- Network & Wi-Fi
Information on requesting an ethernet cable for use in a WKU office.
- Knowledge Base
- Email & Calendars
Instructions on sending a mass student email.
- Knowledge Base
- WKU Systems
- TopNet
- Student Services
Instructions to obtain a degree validation letter from TopNet.
- Knowledge Base
- WKU Systems
- Banner
- Accounts
Information for employees on how to request Banner, InfoView, and TopNet accounts and/or training for these systems.