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- Knowledge Base
- WKU Systems
- TopNet
- Faculty Services
Instructions for requesting TopNet Faculty Services tab in TopNet.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on where to drop off your device when it needs to be services by TopperTech.
- Knowledge Base
- ITS Services & Resources
- ITS Service Desk
Information about the hours the IT Service Desk is open.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for temporarily disabling phone service for Cisco Jabber on Desktop.
- Knowledge Base
- Campus Phone & Voicemail
Information about WKU ITS phone services for employees working remotely.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
The ITS Service Desk cannot make changes to course sites or the grade center.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions on turning Windows location services off or on.
- Knowledge Base
- Campus Services
Information about video transcription services available to assist hearing-impaired students.
- Knowledge Base
- Campus Services
Information about printing services outside of the normal lab printing.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for setting the service order of network connections on macOS.
- Knowledge Base
- Mobile Devices
- Android
Information for repair services offered by Android device makers.
- Knowledge Base
- Email & Calendars
Information regarding the Calendly service at WKU.
- Knowledge Base
- Campus Phone & Voicemail
Instructions for requesting the appropriate intercom service, based on issue being experienced.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
Instructions on how to resolve a Service Not Responding error when launching the Cisco Secure Client VPN software.
- Knowledge Base
- Mobile Devices
Information about the Terms of Service for deleting emails after connecting a WKU email account to your Android device.