Allow Permissions for Zoom Desktop Client for Mac

Issue/Question

How do I allow permissions for Zoom Desktop Client for Mac?

Environment

  • Zoom
  • MacOS

Resolution

When using Mac OS 10.14 Mojave and 10.15 Catalina, the Zoom Desktop Client will ask you to authorize access to the following permissions, depending on which features you are accessing in Zoom.

  • Camera - sharing your video in a meeting or webinar
  • Microphone - joining computer audio in a meeting or webinar
  • Screen Recording (Mac OS 10.15 Catalina only) - sharing your screen in a meeting or webinar
  • Files and Folders (Mac OS 10.15 Catalina only) - sharing and saving files from chat in a meeting or webinar, as well as recording locally to your computer. 
  • Accessibility - allowing remote control in a meeting 
  1.  Click OK during the initial request and you will be able to use your microphone and camera in Zoom.
  2. If you click Don’t Allow for Zoom access during this initial prompt (or if the camera, microphone, and remote control access become disabled) you will need to go into your System Preferences to allow access. Learn how to authorize Zoom access to your camera and microphone.

Details

Article ID: 3469
Created
Thu 3/12/20 10:44 AM
Modified
Tue 3/17/20 10:15 AM