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Mediasite Crashes When Recording
Information about Mediasite crashing on macOS computers when trying to record.
Modifying Assessment Result Viewability in Blackboard Ultra Courses
Instructions for changing the Assessment results timing for the test.
Settings Managed by WKU ITS
Information about the profile settings assigned to Faculty and Staff Macs.
Apps and Settings Installed During Initial Setup
Information that details what applications and settings are installed when setting up a WKU-owned machine for a client.
Setting Up and Configuring Respondus
Instructions for configuring Respondus to interact with WKU Blackboard.
Toggling the Reading Pane (OWA)
Instructions for turning on or off the reading pane in OWA.
Allowing iPad Use for Respondus LockDown Browser
Instructions for enabling iPad access to a Respondus LockDown Browser test.
Duo Security Not Remembering Sign-in For 30 Days
Information about Duo Security not successfully using the Remember Me function for 30 days.
Disabling Notification Sounds
Instructions for disabling notification sounds in OWA.
Displaying on an External Monitor
Instructions on how to display onto an external monitor from a Macbook.
Resetting a Chromebook
Instructions on how to reset your Chromebook to default settings.
Changing Home Page
Instructions for changing the homepage in Firefox.
Changing Settings to for Creating New Threads
Instructions for instructors on changing settings to allow / disallow students from creating new threads on Discussion Board forums.
DUO Won't Allow "Remember me for 30 days" to be Enabled. (Safari)
Instructions for enabling the ability to "remember me for 30 days" on DUO for Safari
WKU ITS Recommended Zoom Security Settings
Information about the recommended Zoom security settings for meetings.