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Services or Offerings?
Activate Faculty/Staff Advising Access
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need to have an employee activated as an advisor after they have completed AARC advising training?
Confirm Student Worker Account Access
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need to confirm your department’s existing student worker accounts in order to keep them active?
Create / Modify / Delete Access to Banner / TopNet / InfoView / DocImaging
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?
Create / Modify / Delete Slate Access
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need to remove or grant access to a user in Slate?
Deactivate Student Worker Accounts
  1. Services
  2. Software or System
  3. Banner Access Services
Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?
Digital Security Issue or Request
  1. Services
  2. Security Services
Do you have an issue or request involving digital security on your account, computer, device, or server (ex., compromised system, VPN, MFA, guest accounts, firewall, secure data recovery, and so on)?
Modify Rights to Banner Index Number
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need to request changes to an employee’s access to a Banner Index Number?
Questions about Billing or Account Information
  1. Services
  2. Campus Phone Services
  3. Billing & Account Services
Do you have questions about billing or account changes regarding WKU phone services?
Report New Banner Finance Index Number
  1. Services
  2. Software or System
  3. Banner Access Services
Did you create a new index number in Banner Finance and need to report it to WKU IT?
Software or System Issue or Request
  1. Services
  2. Software or System
Do you need assistance with software or a system?