Resetting Default Outlook Views

Issue/Question

How do I reset Outlook to default view settings?

Environment

  • Microsoft 365

Cause

Occasionally, Outlook will not apply default view settings when making a new folder or receiving an email. There has been some cases where the inbox emails are showing as if you sent them.

Resolution

This process will reset any and all custom views or view settings in Outlook to default. Custom views / view settings will have to be reconfigured after this process. 
  1. Close Outlook.
  2. Click Start. 
  3. Type Run. 
  4. Press Enter. 
  5. In the Open dialog, type: outlook.exe /cleanviews
  6. Press Enter.
  7. Outlook will open with views set to default.

If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.

Request Service Print Article

Related Services / Offerings (1)

Email or Microsoft 365 Issue or Request
Do you have an issue or request involving employee or TopperMail email or a Microsoft 365 application?