Computer Freezing When Waking or Unlocking

Issue/Question

When I wake my Mac from sleep and enter my username and password, it does not indicate that the credentials are wrong, but it will not log in.

Environment

  • macOS Mojave (10.14)
    • Security Update 2021-04 installed
    • AD-bound login account (WKU NetID and password)

Cause

The security update 2021-04 for Mojave released in May 2021 by Apple includes a bug that incorrectly prevents devices from unlocking with Active Directory accounts.

Resolution

Details

Article ID: 3819
Created
Fri 6/11/21 7:37 AM
Modified
Fri 7/2/21 9:46 AM