Fixing Broken Mobile Devices

Issue/Question

If my phone/tablet has broken hardware can WKU IT fix it?

Resolution

Mobile Device support is limited to software functionality (e.g., email account setup, WiFi connecting, iWKU app). WKU IT is not certified for hardware issues, such as a broken screen, but can refer you to local authorized service centers.

Details

Article ID: 63
Created
Mon 4/28/14 1:15 PM
Modified
Fri 2/19/21 2:10 PM