Search16 Results
- Knowledge Base
- Email & Calendars
Information regarding emails reappearing after they have been deleted and potential fixes for this situation.
- Knowledge Base
- WKU Systems
- Duo
Instructions on how to add a new device to your Duo Mobile account.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
Information on what to do if your leased printer from a vendor is having issues.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Information about consoles and devices that cannot get WKU network access.
- Knowledge Base
- ITS Services & Resources
- Security
Information regarding stolen devices being tracked on WKU's networks.
- Knowledge Base
- WKU Systems
- Duo
Instructions for activating Duo on a new phone with the same number?
- Knowledge Base
- Computer, Devices, & Printers
Information about purchasing WKU-Owned computers, equipment, or IT-related devices upon ending employment.
- Knowledge Base
- Computer, Devices, & Printers
Information on when and how WKU-owned equipment can be purchased by an individual with personal money.
- Knowledge Base
- Mobile Devices
- iOS
Instructions on how to find the MAC address of an iOS device.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
Instructions for resetting the default print device in Firefox.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Information about how to access the internet on game consoles and streaming media players.
- Knowledge Base
- WKU Systems
- Blackboard
- Notifications
Instructions for enabling notifications through the Blackboard Mobile Learn app for iOS and Android devices.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information on WKU IT's support of non-WKU hardware or devices.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for installing apps on an iOS device.