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- Knowledge Base
- Mobile Devices
- iOS
Instructions on how to find the MAC address of an iOS device.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Information about consoles and devices that cannot get WKU network access.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
- Knowledge Base
- ITS Services & Resources
- Security
Information regarding stolen devices being tracked on WKU's networks.
- Knowledge Base
- Computer, Devices, & Printers
Information on when and how WKU-owned equipment can be purchased by an individual with personal money.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
How to uninstall a device/driver from device manager
- Knowledge Base
- Mobile Devices
- iOS
Instructions for manually backing up iOS content to iCloud.
- Knowledge Base
- Mobile Devices
Instructions on how to find the MAC address of a Windows Phone.
- Knowledge Base
- Mobile Devices
Instructions on how to find the MAC Address of a Kindle.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for how to delete an email account from an iOS (e.g., iPhone, iPad) device.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about the WKU IT Division's scope of support on personal devices of faculty, staff, and alumni.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for installing apps on an iOS device.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information on WKU IT's support of non-WKU hardware or devices.
- Knowledge Base
- WKU Systems
- Blackboard
- Notifications
Instructions for enabling notifications through the Blackboard Mobile Learn app for iOS and Android devices.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Information about how to access the internet on game consoles and streaming media players.