Body
Issue/Question
When will my employee email be created?
Resolution
If you had a
WKU email before and
it is disabled it will not automatically re-enable with a new employment status. You need to request WKU ITS to re-enable your email. Please contact the
ITS Service Desk to provide access.
Full-Time Faculty, Part-Time Faculty, Full-Time Staff
- Accounts get automatically created 24 hours after Human Resources sets employment status to active in Banner.
Part-Time Staff, Occasional Employees
- Email accounts are not automatically created for this employment status.
- Once your employment status is set to active, you can request the account be created by contacting the ITS Service Desk or submit a service request by clicking the Request Service button.
Graduate Assistants, Student Workers
- Accounts ending in @wku.edu are no longer created for Graduate Assistants or Student Workers. Graduate Assistants and Student Workers will have access to various WKU systems granted through the use of their existing TopperMail accounts.
Note: The only supported method for accessing this account is through Webmail.
Non-Employees / Affiliates
- Information regarding non-employee and affiliate accounts is available here.