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Having Issues with Third-Party Publisher Integrations
Instructions on what to do when you have issues with Blackboard's publisher integration plugins.
Missing Pearson Grades
Information regarding missing Pearson grades on Blackboard.
Issues with Pearson LockDown Browser
Instructions for Pearson LockDown Browser issues when the Respondus LockDown Browser is already installed on the device.
Accessing Pearson MyLabs via Blackboard
Information for resolving the 502 Bad Gateway error message when accessing the Pearson MyLab and Mastering Course Home.
Contacting Pearson For MyMathLab Support
Instructions for contacting MyMathLab Support when having issues with it.
Using Pearson TestGen to Create Blackboard Tests
Information for using Perason TestGen to create and use tests with Blackboard.