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- Knowledge Base
- ITS Services & Resources
- Security
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about how to gain access to another employee's accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions for restoring local mail in Outlook for Windows.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for creating mail merge messages on macOS.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for removing cached email messages from iOS devices that have already been deleted on the server.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about using your TopperMail account with a trial version of Microsoft 365.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for removing an account from Outlook 2019 (Windows).
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information about the maximum amount of recipients you can email in one email through Exchange.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
- Mail
Instructions for enabling new message notifications in Outlook 2016 for Windows.
- Knowledge Base
- WKU Systems
- TopNet
- Personal Information
Information on how to update your preferred email address in TopNet.
- Knowledge Base
- ITS Services & Resources
- Security
- Spam/Phishing Control
Information about using GMail to send emails on behalf of your WKU account.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for removing recurring events from an OWA calendar.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for moving messages and folders while logged in to your Exchange email in Outlook Web Access (OWA).
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Information on OWA's automatic log out schedule.