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Requesting Shared Mailbox Accounts
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).
Sending Secure or Large Files
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
Accessing Another Employee's Accounts
Information about how to gain access to another employee's accounts.
Restoring Local Mail (Outlook for Windows)
Instructions for restoring local mail in Outlook for Windows.
Creating a Mail Merge (macOS)
Instructions for creating mail merge messages on macOS.
Deleted Emails Still Appearing
Instructions for removing cached email messages from iOS devices that have already been deleted on the server.
Using TopperMail Account with Microsoft 365 Trial Version
Information about using your TopperMail account with a trial version of Microsoft 365.
Removing an Email Account
Instructions for removing an account from Outlook 2019 (Windows).
Maximum Recipients
Information about the maximum amount of recipients you can email in one email through Exchange.
Displaying New Message Notifications
Instructions for enabling new message notifications in Outlook 2016 for Windows.
Changing Preferred E-Mail Address
Information on how to update your preferred email address in TopNet.
Spam Control Rejecting Emails (GMail)
Information about using GMail to send emails on behalf of your WKU account.
Deleting Recurring Events
Instructions for removing recurring events from an OWA calendar.
Moving Messages and Folders
Instructions for moving messages and folders while logged in to your Exchange email in Outlook Web Access (OWA).
Extending the Automatic Logout Time
Information on OWA's automatic log out schedule.