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Checking Item Availability for Students
Information for instructors to ensure Blackboard course items can be accessed by students.
Unable to Edit or View Entire Course
Instructions for enabling edit mode to edit a course.
Microsoft 365 Compatibility Mode
Information about when [Compatibility Mode] is displayed in title bar of Microsoft 365 applications.
Compatibility Mode Not Allowed Error
Instructions on what to do when Respondus Lockdown Browser displays Compatibility Mode Error.
Cannot Edit Alt Text
Information regarding being unable to edit alt text in documents saved in earlier versions of Word, Excel, and PowerPoint.
Error When Opening Assessments
Instructions for resolving the error "Object doesn’t support property or method ‘addClassName’" when trying to open a Blackboard assessment in Internet Explorer.
Switching Out of S Mode on Windows 10
Instructions on turning off S mode on a Windows 10 machine.
Disabling High Contrast Mode
Instructions for disabling high contrast mode on a Windows computer.
Getting Windows out of Safe Mode
Instructions for restarting the computer to get Windows out of Safe Mode
Turning Off Preview View
Instructions for turning off the Preview View in Windows 10 file explorer.
Disabling Tablet Mode
Instructions for turning off tablet mode for Windows 10.
Disabling Airplane Mode
Instructions for disabling Airplane mode in Windows 10.
Booting into Safe Mode
Instructions for booting a Mac into Safe Mode.
Toggling Full Screen
Instructions on how to enable full screen mode in Firefox.
Toggling Compatibility Mode
Instructions on how to turn on/off compatibility mode in Internet Explorer.