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Enrolling in Blackboard Ultra Training
Information on how to enroll in Blackboard Ultra Training for WKU Faculty, Staff, and Graduate Assistants.
Navigating ITS Blackboard Ultra Training
Information on navigating through the ITS Blackboard Ultra Training in Blackboard
Gaining Access to Faculty Tools in Blackboard
Information for instructors on gaining access to Faculty Tools in Blackboard.
Delaying Delivery of an Email (Outlook)
Instructions on how to delay the delivery of an email in Outlook.
Requesting a Departmental Shared Calendar
Instructions for requesting a new Public Folder or shard calendar.
Setting Up Sound Notification for Outlook (Windows)
Instructions for enabling or disabling sound notifications for messages in Outlook.
Archiving Email (Outlook for Windows)
Instructions for archiving email using Outlook for Windows.
Restoring Local Mail (Outlook for Windows)
Instructions for restoring local mail in Outlook for Windows.
Renaming Email Account
Information on how to rename your WKU email account.
Gaining Student Access to Online ITS Trainings
Instructions on how to request online ITS trainings for a student worker.
Edit Blackboard Test Questions & Settings
Instructions for editing test settings, questions & question pools, and adding new questions/question pools to Blackboard exams.
New Phone or Fax Line Request
Information about requesting a new phone or fax line to be activated for an area or new employee.
Adding a User to an Authorize.Net Payment Account
Information regarding adding new user accounts to an Authorize.Net payment account.
Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.
Computer Ordering in TopShop
Instructions for ordering a computer through TopShop.