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Instructions on registering the Mediasite Desktop Recorder after installing it.
Information about what to do if you are having issues with your webcam when recording through Mediasite.
Instructions for restarting the Mediasite Desktop Recorder service on Windows computers.
Instructions on what to do when you receive the following error message when using the Mediasite recorder: "Could not connect to Mediasite Desktop Recorder service. The application will begin as soon as service is responding."
Instructions for re-uploading a presentation that did not upload correctly.
Instructions for checking for microphones / recording devices on a Windows computer.
Information regarding when installing the Mediasite Desktop Recorder, Error 1925 is displayed saying that the current user does not have the privileges needed to install the software.
Instructions to uninstall the Mediasite Desktop Recorder (MDR).
Information about obtaining assistance with Mediasite.
Instructions for receiving the error: Mediasite Desktop Recorder cannot be registered. Ensure that your profile has been validated.
Information about Mediasite crashing on macOS computers when trying to record.
Information about Mediasite displaying an error message that Windows 7 or later is required, even when Windows 7 or later is used.