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Using Focused Inbox View
Instructions for turning off Focused Inbox in Outlook on multiple platforms.
Installing Wireless Printers
Information about installing a wireless printer on WKU's campus.
Default Destination of Voicemail Messages (Cisco Phones)
Information for default voicemail messages location in WKU email account.
Setting Up and Configuring Respondus
Instructions for configuring Respondus to interact with WKU Blackboard.
iPad & Chromebook Use for Respondus LockDown Browser
Information regarding iPad & Chromebook access to Respondus LockDown Browser.
Modifying Assessment Result Viewability
Instructions for changing the Assessment results timing for test in Blackboard.
Settings Managed by WKU ITS
Information about the profile settings assigned to Faculty and Staff Macs.
Preparing a WKU-Owned iPad for Use
Information regarding how to setup an iPad for departmental use.
User Guides for AppStreaming
Information about AppStreaming support documentation for VMware Horizon.
Changing Zoom Waiting Room Settings For All Meetings
Instructions for enabling a Zoom Waiting Room for all meetings.
Allowing Removed Zoom Participants Back into the Meeting
Instructions for allowing removed Zoom participants to rejoin a meeting room.
Setting Default Browser (macOS)
Instructions for changing default browser in System Preferences on macOS devices.
Unlinking a Personal Computer from TopperMail Group Policy Mobile Device Management
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
Enabling Hibernation or Sleep on Windows 10
Instructions for re-enabling sleep or hibernation settings on Windows 10.
Adjusting Mac Power Settings
Instructions for adjusting the power settings on a Mac.