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Enrolling with Duo
Instructions for WKU employees on how to enroll their account with Duo.
Changing Zoom Waiting Room Settings For All Meetings
Instructions for enabling a Zoom Waiting Room for all meetings.
Allowing Removed Zoom Participants Back into the Meeting
Instructions for allowing removed Zoom participants to rejoin a meeting room.
User Guides for AppStreaming
Information about AppStreaming support documentation for VMware Horizon.
Resetting Edge Browser Settings
Instructions for resetting Microsoft Edge's settings to default.
Using Focused Inbox View
Instructions for turning off Focused Inbox in Outlook on multiple platforms.
Configuring Microsoft Multi-Factor Authentication
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Setting Default Browser (macOS)
Instructions for changing default browser in System Preferences on macOS devices.
Changing Firefox Filetype Download Behavior
Instructions for changing Firefox's download behavior based on filetype.
Installing Wireless Printers
Information about installing a wireless printer on WKU's campus.
Unlinking a Personal Computer from TopperMail Group Policy Mobile Device Management
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
Allowing iPad Use for LockDown Browser
Instructions for enabling iPad access to a Respondus LockDown Browser test.
Default Destination of Voicemail Messages
Explanation of where voicemail messages are stored after being received.
Toggling the Reading Pane (OWA)
Instructions for turning on or off the reading pane in OWA.
Changing Reply Default Settings
Instructions for changing default reply settings in OWA.