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Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.
Resetting a Pre-1990 Alumni TopperMail password
Instructions for pre-1990 alumni to reset their TopperMail password.
Installing Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Reporting Lost WKU ID Card
Information about how to report a lost or stolen WKU ID card.
Student Email Account Lifespan
Information about how long students can keep their email accounts.
Requesting Alumni Email Account
Instructions for Alumni requesting that a WKU email account be created.
Gaining Access to a Student's Account
Information regarding gaining access to a student's account when they are not the student.
Requesting TopNet Advisor Tab Access
Information about getting access to the Advisor tab within TopNet.
Accessing Degree Works
Instructions for accessing the Degree Works degree audit system.
Viewing Unofficial Transcript
Instructions for students and alumni on how to view their unofficial transcript.
Setting Up Exceptions for Specific Assignments or Tests
Instructions for setting up an exception for specific assignments or tests in Blackboard Ultra.
Automatically Adding Signature
Instructions for automatically including email signature(s) on new messages and reply messages within OWA.
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Dropping a Cancelled Course
Information about dropping a cancelled course.
Available Training for Students
Information regarding Blackboard training for new Blackboard students.