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Instructions on how to upload a video recorded outside of the Desktop Recorder to Mediasite.
Instructions for fixing broken Blackboard Collaborate Recording links.
Instructions for recording a Zoom meeting to Zoom Cloud with Closed-Captioning.
Instructions for finding all video files on your Mac computer.
Instructions for disabling Firefox from auto-playing embedded videos.
Information regarding an import error that can happen when trying to import photos / videos from an iPhone /iPad to a Windows 10 computer.
Instructions for finding saved Zoom recordings on your computer.
Instructions for enabling Google Chrome to play Mediasite recordings when the error "Your playback ticket is not valid for this session" is displayed as an error message.
Information about Firefox prompting to download a file called F.TXT at random times.
Instructions for connecting a Moto G6 to a PC to transfer files.
Information about WKU's wireless network and what to do if you are having Wi-Fi issues.
Information on what to do when embedded videos in Blackboard have issues playing.
Instructions for correcting an error when PowerPoint cannot play embedded YouTube videos due to a network error.
Instructions for downloading a Mediasite video.