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Issues with Leased Printers
Information on what to do if your leased printer from a vendor is having issues.
Reporting Students Having Technical Issues
Information for Instructors who have students that are having technical issues with Blackboard.
Issues with AppXtender
Instructions on getting assistance with AppXtender issues.
Issues Viewing People Website
Information on why you would have issues viewing your People Server website.
Having Issues with Third-Party Publisher Integrations
Instructions on what to do when you have issues with Blackboard's publisher integration plugins.
Issues with Clickers
Information about what to do if your clicker is having issues.
Issues Playing Embedded Videos
Information on what to do when embedded videos in Blackboard have issues playing.
Issues Logging in to Check Application Status
Information about what to do when having issues checking your application status.
Issues with Accommodate
Information on who to contact when you are having issues with Accommodate.
Issues with Blackboard App
Information on what to do if you have issues with the Blackboard mobile app.
Issues with Classroom Technology Hardware
Details on how to resolve a technical issue with WKU Classroom hardware.
Unable to Open .PDF Files Due to Permissions Issue
Instructions on how to resolve a permissions issue when opening .PDFs on a Mac.
Reporting a Google Workspace Account Issue or Problem
Instructions for reporting a problem or issue with a Google Workspace for Education account.
Reporting Existing Digital Signage System Issue
Instructions on how to report an issue with an existing Digital Signage System.
Reporting Issues with TopperTech Laptops
Information on what to do when you have issues with equipment checked out through TopperTech (formerly TRC).