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Services or Offerings?
Activate Employee as Faculty for Scheduling
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?
Change Caller ID Name
  1. Services
  2. Campus Phone Services
  3. Phone & Fax Line Services
Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?
Modify Rights to Banner Index Number
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need to request changes to an employee’s access to a Banner Index Number?
Activate Faculty/Staff Advising Access
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need to have an employee activated as an advisor after they have completed AARC advising training?
Create / Modify / Delete Access to Banner / TopNet / InfoView / DocImaging
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?
Email or Microsoft 365 Issue or Request
  1. Services
  2. Software or System
Do you have an issue or request involving employee or TopperMail email or a Microsoft 365 application?
TeamDynamix Issue or Request
  1. Services
  2. Software or System
Do you need a change to TeamDynamix or assistance from an admin?
Enable Cisco Jabber Instant Messaging
  1. Services
  2. Campus Phone Services
  3. Cisco Jabber
Do you need to enable instant messaging?
Active Directory Issue or Request
  1. Services
  2. Software or System
Do you have an issue or request involving Active Directory?