Connecting Apple TV to Internet

Issue/Question

How do I connect my Apple TV to the internet?

Environment

  • Apple TV

Resolution

 WKU ITS recommends using a wired connection to get the best network connection experience.

Wired Connection

  1. Plug in the ethernet cable into your console and into the network port on the wall. You should receive an internet connection.
  2. If you are unable to get an internet connection, restart your console.
  3. If you are still unable to get an internet connection, please submit an online request or contact the ITS Service Desk.

Wireless Connection

  1. Go to the main menu.
  2. Select Settings.
  3. Select General.
  4. Select Network.
  5. Select Wi-Fi.
  6. Select WKU-WIRELESS.
  7. You should now be connected to WKU-WIRELESS. If you are still unable to use the wireless network successfully please locate the MAC address. Follow the steps below to locate the MAC address:
    1. Go to the main menu.
    2. Select Settings.
    3. Select General.
    4. Select Network.
    5. The MAC address is listed as either Wi-Fi Address or Ethernet Address (depending on the connection you are using).
    6. With your MAC address ready, please submit an online request or contact the ITS Service Desk.
Request Service Print Article

Related Articles (1)

Connecting a Game Console/Streaming Device to Internet
Information about how to access the internet on game consoles and streaming media players.

Related Services / Offerings (1)

Network or Voice Issue or Request
Do you have an issue or request involving a WKU network, Wi-Fi network, phone, voice, or cable television service?