Firefox Not Responding With myWKU

Issue/Question

Firefox quits responding when using myWKU.

Environment

  • Firefox Quantum ESR (Extended Support Release)

Cause

Improper settings can cause Firefox Quantum ESR to stop responding properly. 

Resolution

  1. Open Firefox. 
  2. Click the menu  in the upper-right corner. 
  3. Select Options. 
  4. Click General. 
  5. Scroll down to Performance. 
  6. Uncheck  Use recommended performance settings.
  7. Uncheck   Use hardware acceleration when available.
  8. Change Content process limit from 4 down to 2. 
  9. Close Firefox. 
  10. Reopen Firefox. 
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