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- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions on how to enable or disable live captioning in a Zoom meeting.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Teams
Instructions for troubleshooting Microsoft Teams desktop application when users can receive but cannot send messages.
- Knowledge Base
- Network & Wi-Fi
- Wireless
Instructions for connecting an Amazon Kindle Fire to WKU-SECURE network.
- Knowledge Base
- Campus Services
Instructions for installing and accessing M.A.S.T.E.R. Plan resources via the Guidebook app.
- Knowledge Base
- Mobile Devices
- iOS
Information regarding how to setup an iPad for departmental use.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Instructions for WKU faculty, staff, and students to create a laptop reservation using the Connect2 system.
- Knowledge Base
- Campus Services
Information about how to report a lost or stolen WKU ID card.
- Knowledge Base
- WKU Systems
- myWKU
Instructions for logging into myWKU (my.wku.edu).
- Knowledge Base
- WKU Accounts & Passwords
Information regarding resetting expired security questions.
- Knowledge Base
- WKU Systems
- Modern Campus CMS
- Add-Ons
- Staff
Instructions for replacing a staff profile photo with the WKU logo in Add-Ons.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about why you may have received an Account Disable Warning email for your WKU employee account.
- Knowledge Base
- Email & Calendars
- Mailing Lists
Information on how to post to the WKU Classifieds.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Instructions for connecting a Google Home to WKU-Wireless.
- Knowledge Base
- WKU Systems
- Blackboard
Information about the First Day Inclusive Access texts on Blackboard.
- Knowledge Base
- Computer, Devices, & Printers
Information about purchasing WKU-Owned computers, equipment, or IT-related devices upon ending employment.