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- Knowledge Base
- Campus Services
Instructions for installing and accessing M.A.S.T.E.R. Plan resources via the Guidebook app.
- Knowledge Base
- Campus Services
Information about how to report a lost or stolen WKU ID card.
- Knowledge Base
- Mobile Devices
- iOS
Information about unlocking a WKU-owned iPad after it has been locked by another employee.
- Knowledge Base
- WKU Systems
- Blackboard
Information about the First Day Inclusive Access texts on Blackboard.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for enabling sign-in for an email account when it has been blocked.
- Knowledge Base
- WKU Systems
Information for the WKU Police Department on how to get access to the Next-of-Kin database.
- Knowledge Base
- Computer, Devices, & Printers
Information regarding logging in to a WKU-owned computer.
- Knowledge Base
- Mobile Devices
- iOS
Information regarding mobile device standards for iOS and Android devices that are WKU-owned or personally owned.
- Knowledge Base
- WKU Systems
- TopNet
- Student Services
Instructions for adding Big Red Dollars to a WKU ID.
- Knowledge Base
- Computer, Devices, & Printers
Information about purchasing WKU-Owned computers, equipment, or IT-related devices.
- Knowledge Base
- Email & Calendars
- Mailing Lists
Information on how to post to WKU Classifieds.
- Knowledge Base
- Campus Services
Information for a list of WKU provided maps.
- Knowledge Base
- Software & Programs
- Zoom
Instructions on how to enable or disable live captioning in a Zoom meeting.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Teams
Instructions for troubleshooting Microsoft Teams desktop application when users can receive but cannot send messages.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Instructions for WKU faculty, staff, and students to create a laptop reservation using the Connect2 system.