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- Knowledge Base
- WKU Systems
- Blackboard
Information on what to do if you do not see your course in Blackboard.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Information about troubleshooting call notifications on Cisco Jabber.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
Information about requesting access to WKU lab printers outside normal semester timelines.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for re-enabling participant sharing in a zoom meeting.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for enabling a Waiting Room in Zoom during a meeting.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for enabling Zoom breakout rooms.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Word 2016 (Windows)
Instructions for what to do when the spelling and grammar checks have disappeared.
- Knowledge Base
- Software & Programs
- Web Browsers
- Safari
Instructions for enabling plug-ins for Safari.