Popular Services

Do you need to request a new telephone or fax line activation?

Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?

Do you need to reserve a laptop for use during the Covid-19 online teaching period?

Do you need help with a printer that isn't working properly (e.g., error message, lines on paper, paper jam)?

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

Do you need to request access to the WKU VPN?

Do you need a generic Exchange email account created (e.g., bigred@wku.edu)?

Do you need to request a change to an employee’s Active Directory group/folder access?

Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?

Do you need to request a Creative Cloud license for Adobe titles such as Photoshop, Illustrator, Acrobat, and so on?

Do you need to enable both phone and instant messaging?

Do you need to have a custom shared folder created or the name changed of a current one?

Do you need a mailing list created for your WKU organization?

Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?

Would you like to request your Exchange email inbox quota be increased?

Do you need to report an issue with a web site using Authorize.Net to collect credit card information or ask a question about it?

Do you need to report a problem with an existing video surveillance system?

Do you need to report an issue with OU Campus?

Do you need to change the manager of a generic email account (e.g., bigred@wku.edu)?

Do you need to have a WKU phone or fax line disconnected?

Do you need to report a problem, issue, or concern with Microsoft Office 365 or OneDrive?

Do you need assistance purchasing a computer for your department?

Having issues associating a new device with Duo or need to report an issue?

Do you need to create an account to utilize Adobe Sign?

Do you need to request an Exchange (@wku.edu) email account be created for a Part Time Staff member?