Popular Services

Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

Do you need to request a change to an employee’s Active Directory group/folder access?

Do you need to order toner or other supplies for a high-volume printer in the Managed Print Service program?

Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?

Do you need to request access to the WKU VPN?

Do you need help with a printer that isn't working properly (e.g., error message, lines on paper, paper jam)?

Do you need a mailing list created for your WKU organization?

Do you need to report an issue or make a request regarding Google G Suite?

Do you need to have a custom shared folder created or the name changed of a current one?

Do you need to have a WKU phone or fax relocated on campus?

Do you need to have a computer picked up and delivered to Surplus?

Do you need to report a problem with an Electronic Access Control door?

Do you need to request an Office account to install Microsoft Office on a personal computer?

Are you having issues getting your game console or device connected to the Wi-Fi?

Do you need to report an issue with OU Campus?

Would you like to request your Exchange email inbox quota be increased?

Do you need to have your WKU-owned computer installed?

Do you need to report an issue with a WKU phone service, voicemail, voicemail password, or fax line?

Do you need to have additional features added to your existing phone (e.g., activating voicemail, call forwarding, ring length)?

Do you to modify access to an existing door?
***This is currently only for HRL Apartments. If you are requesting access changes for other facilities please leverage the existing means to request those changes at this time.***

Do you need to confirm your department’s existing student worker TopNet advising accounts in order to keep them active?

Do you need to request ITS be involved in a construction project (e.g., audiovisual systems, communications systems, PDC-managed construction)?

Do you need to request the creation, modification, or deactivation of a Google G Suite account?

Do you need to request access to a restricted InfoView folder or report?