Issue/Question
Why did I receive an email saying my Exchange email account will be disabled?
Cause
Your employment status may have changed to Terminated or another status that is not eligible for Exchange email accounts.
Resolution
Contact your supervisor or Human Resources at 270-745-5360 or human.resources@wku.edu to find out why your employment status may have changed.
Note: WKU ITS can only provide Exchange email accounts to persons who have an eligible, Active employment status in Banner. To learn which employment statuses qualify for Exchange email accounts, see Creating Employee Email Account. WKU ITS has no control over employment statuses, as these are set by Human Resources.