Issue/Question
How do I print at a Student Technology Center (STC) printer?
Resolution
Current faculty, staff, and students are eligible to use printers in a Student Technology Center; alumni and retirees are ineligible.
- Submit print job through any computer within Student Technology Centers.
Note: You may submit print jobs from personally-owned devices as well. See Printing to a Student Technology Center (STC) Printer from Personal Device article for more information.
- Walk up to a Ricoh printer. On LCD control panel, authenticate by entering your WKU Account or by tapping your WKU ID card. If authentication is successful, your name will appear in upper right corner.
- Once authenticated, you will see number of pending print jobs. Print all jobs at once by pressing green PRINT ALL button or print jobs individually.
- To print jobs individually, press white and green PRINT RELEASE button. Your individual print jobs will show up on the LCD screen.
- Select print job you would like to print by pressing on the print job.
Note: The default printing option is set to greyscale and duplex.
- After selecting print job, page and cost information will appear in top-left corner of LCD control panel.
- Press PRINT button in lower right corner to print.
Note: If you wish to delete your jobs, select jobs you wish to delete and press the black trash can icon in lower right corner.
- After printing your jobs, press green LOGOUT button in top right corner.
Note: Failure to log out of printer could leave your account compromised. Other clients could make copies and scans using your credentials if you do not log out of the printer promptly after usage.
If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.