Issue/Question
When I try to change system settings, add a printer, or install software, I am prompted to log in with an administrator account, but my WKU Account does not work.
Environment
- WKU-Owned Windows Devices
Cause
By default, accounts have standard user rights and must be elevated to administrator rights.
Resolution
Elevate Privileges with Make Me Admin
- Click (Start).
- Open Make Me Admin application.
- Click Grant Me Administrator Rights.
- The window will close, and you will receive confirmation your account has been given administrator rights.
- After 10 minutes your account will return to standard user rights.
Note: Any programs/installations started during the 10 minute period will retain admin rights, even after the period, until closed/finished.
Run Program As Admin
Occasionally, you need to explicitly tell a program to execute using admin rights. If needed, do the following:
- Locate the file.
- Right click on file.
- Select Run as administrator.
If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.