Replying to Blackboard Emails

Issue/Question

How do I reply to a Blackboard email?

Environment

• Exchange
• TopperMail

Cause

Do Not Reply is placed beside the sender's address when the message was sent through Blackboard and not as a direct message from Exchange and/or TopperMail.

Resolution

1. Click the Reply button to reply to the email. 
2. Erase the email address that has been placed in the To field. 
3. Type in the desired email address of the recipient. 
4. Compose and send the message as you normally would.