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Not Authorized to View E-Signature Form Error
Information on what to do when you receive the error "You are not authorized to view this form" when trying to view an E-Signature form.
Receiving Not a Valid Professor Error
Information regarding Not a Valid Professor error when updating Instructor of Record in Banner.
Logon Method You Are Using Is Not Allowed Error
Information about the error message "the logon method you are using is not allowed" when trying to log into a computer.
Issues Logging in to a WKU-Owned Laptop Off Campus Network
Instructions on how to enable WKU-owned laptop to allow log in off campus network.
Email Account Not Syncing
Instructions for correcting email not syncing on iOS devices.
Unable to Access External Websites On-Campus
Instructions for resolving issues with accessing non-WKU websites from the on-campus WKU network.
Computer Not Turning On
Information on what to do when a desktop or laptop computer does not power on.
Not Receiving Subscription Email Notifications
Information regarding not receiving subscription email notifications from Blackboard.
Opening a file in AutoCAD
Instructions for opening a file in AutoCAD on macOS.
Turning Off Slow Keys
Instructions for disabling Slow Keys on macOS.
Hyperlinks Won't Open
Instructions for opening a hyperlink (URL) in Blackboard when clicking the hyperlink doesn't work.
External Drive Not Working
Information about external drives that are not working or being recognized by a computer.
Changing Google Doc Permissions
Instructions for sharing a Google Doc.
Start Menu or Taskbar Not Working
Instructions on what to do your Start Menu stops functioning in Windows 10.
Resetting Network Settings
Instructions for resetting your network settings on a Windows 10 computer.