Search16 Results
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when a desktop or laptop computer does not power on.
- Knowledge Base
- WKU Systems
- E-Signature Forms
Information on what to do when you receive the error "You are not authorized to view this form" when trying to view an E-Signature form.
- Knowledge Base
- WKU Systems
- Banner
Information regarding Not a Valid Professor error when updating Instructor of Record in Banner.
- Knowledge Base
- WKU Systems
- Active Directory
Information about the error message "the logon method you are using is not allowed" when trying to log into a computer.
- Knowledge Base
- WKU Systems
- Active Directory
Instructions on how to enable WKU-owned laptop to allow log in off campus network.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for correcting email not syncing on iOS devices.
- Knowledge Base
- Network & Wi-Fi
Instructions for resolving issues with accessing non-WKU websites from the on-campus WKU network.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Instructions for opening a file in AutoCAD on macOS.
- Knowledge Base
- Computer, Devices, & Printers
Instructions for disabling Slow Keys on macOS.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for opening a hyperlink (URL) in Blackboard when clicking the hyperlink doesn't work.
- Knowledge Base
- Computer, Devices, & Printers
- External Drives
Information about external drives that are not working or being recognized by a computer.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Instructions for sharing a Google Doc.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions on what to do your Start Menu stops functioning in Windows 10.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for resetting your network settings on a Windows 10 computer.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Information regarding the following error message in LockDown Browser: Update server is not supplying information, or the connection to update server is blocked. Please try again later.