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Information on what to do when you receive the error "You are not authorized to view this form" when trying to view an E-Signature form.

Information regarding Not a Valid Professor error when updating Instructor of Record in Banner.

Information about the error message "the logon method you are using is not allowed" when trying to log into a computer.

Instructions on how to enable WKU-owned laptop to allow log in off campus network.

Instructions for correcting email not syncing on iOS devices.

Instructions for resolving issues with accessing non-WKU websites from the on-campus WKU network.

Computer Not Turning On

Information on what to do when a desktop or laptop computer does not power on.

Information regarding not receiving subscription email notifications from Blackboard.

Instructions for opening a file in AutoCAD on macOS.

Instructions for turning Do Not Disturb mode on and off on iPhones, iPads, and iPod Touches.

Turning Off Slow Keys

Instructions for disabling Slow Keys on macOS.

Information about troubleshooting a non-working web cam.

Hyperlinks Won't Open

Instructions for opening a hyperlink (URL) in Blackboard when clicking the hyperlink doesn't work.

Information about what to do when you aren't receiving Instructor emails from Blackboard.

Information about external drives that are not working or being recognized by a computer.

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