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- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
- Knowledge Base
- WKU Systems
- Blackboard
- Discussion Board
Information regarding not receiving subscription email notifications from Blackboard.
- Knowledge Base
- Computer, Devices, & Printers
- Peripherals
Information about troubleshooting a non-working web cam.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for correcting email not syncing on iOS devices.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for turning Do Not Disturb mode on and off on iPhones, iPads, and iPod Touches.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for opening a hyperlink (URL) in Blackboard when clicking the hyperlink doesn't work.
- Knowledge Base
- WKU Systems
- Blackboard
- Email
Instructions on how to reply to an email sent through Blackboard.
- Knowledge Base
- WKU Systems
- Blackboard
- Email
Information about what to do when you aren't receiving Instructor emails from Blackboard.
- Knowledge Base
- WKU Systems
- E-Signature Forms
Information on what to do when you receive the error "You are not authorized to view this form" when trying to view an E-Signature form.
- Knowledge Base
- WKU Systems
- Active Directory
Information about the error message "the logon method you are using is not allowed" when trying to log into a computer.
- Knowledge Base
- Computer, Devices, & Printers
- External Drives
Information about external drives that are not working or being recognized by a computer.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Instructions for sharing a Google Doc.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions on what to do your Start Menu stops functioning in Windows 10.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about Dock icons not appearing on macOS.
- Knowledge Base
- Software & Programs
- Web Browsers
- Internet Explorer
- Warnings & Errors
Instructions on how to fix Internet Explorer crash on startup.